Bioburden
The population of viable microorganisms on a product before sterilization, measured by routine testing because every sterilization validation is built on an assumed starting count. Bioburden monitoring is one of the quiet recurring costs of sterile product, and a drifting count is an early warning the whole sterilization file cares about, which is why the monitoring plan belongs in the quality agreement.
Build-to-print and design responsibility
The line that decides how much regulation lands on the contract manufacturer: build-to-print work executes a customer's completed design under the customer's design controls, while design and development services put the CM inside design controls themselves, with the documentation duties that follow. State which arrangement you are buying, because the price, the paperwork, and the audit scope all follow that sentence.
Corrective and preventive actionCAPA
The quality system's engine for fixing things properly: a documented investigation from problem to root cause to correction to proof the correction worked. Regulators read CAPA files as a character reference for the whole operation, and so can you: asking how a prospective partner's CAPA system handled a recent real problem is among the most revealing questions a buyer can put to a quality manager.
Change control
The discipline that nothing in a validated, filed device changes silently: not a material, a supplier, a tool, a parameter, or a label, without documented evaluation of the effect on validation and regulatory filings. It applies in both directions, and supplier-initiated change notification, how much notice, for what changes, with what approval rights, is one of the quality agreement's hardest-working clauses.
Cleanroom assembly
Manufacturing inside a classified environment where airborne particles are controlled to a stated class, required by many device categories and by most sterile ones. The environment is qualified and monitored, making it part of the product's file, not just its address; the classification system and the rooms themselves are a sibling sector, covered on this platform's cleanrooms and controlled environments page.
Complaint files and reporting
Post-market obligations make device manufacturing a lifetime relationship: complaints investigated and filed, and qualifying events reported to regulators under adverse-event reporting rules. The legal manufacturer owns the obligations, but the contract manufacturer's records feed the investigations, so the quality agreement states how complaint information, returned product, and investigation support flow quickly when something goes wrong.
Contract sterilization
The supplier tier most sterile programs actually use: specialized facilities running validated ethylene oxide, radiation, or steam processes as a service, with the device manufacturer's product qualified into their cycles. Managing the sterilizer relationship, cycle qualification, routine monitoring, and release paperwork is itself a service many CMs provide, and who holds that relationship belongs in the quote.
Current good manufacturing practiceCGMP
The umbrella term for the manufacturing rules regulators enforce; for devices in the United States, this means the Quality System Regulation at 21 CFR Part 820, amended effective 2026 into the QMSR that incorporates ISO 13485 by reference. In conversation, it is shorthand for runs under the regulation, and its practical content is everything else on this page: controlled documents, validated processes, traceable lots, and records that prove it all.
Design controls
The regulated discipline governing how a device is designed: planned inputs and outputs, reviews, verification and validation, and transfer to production, all documented as evidence the device was engineered rather than merely invented. They attach to whoever performs design, which is why the build-to-print line matters, and their output fills the design history file the rest of the paperwork keeps referring to.
Design history fileDHF
The compiled record of a device's design controls: the plans, inputs, outputs, reviews, verification and validation evidence, and transfer records that demonstrate the design process was followed. It belongs to the design owner, usually the legal manufacturer, and is one corner of the sector's document trio: the design file, the recipe for building it, and the record that each lot followed the recipe.
Design transfer
The gate where a design becomes a manufacturable, documented process: specifications complete, the device master record built, processes validated, and production proven able to make the device the design intended. This sector is the first-article handoff for other platform sectors, with more paperwork and the same buyer discipline: gate it formally, tie it to acceptance, and don't let volume start on momentum.
Device classes
The risk tiers regulation sorts devices into Class I, II, and III in the United States, rising from low-risk to life-sustaining, with the premarket pathways scaling to match: Class I largely exempt from premarket review, Class II typically clearing through the 510(k) premarket notification, Class III through premarket approval, PMA, with De Novo the route for novel lower-risk devices, and Europe's four-tier scheme, I through III with a IIa and IIb middle, running its own version of the same logic. The class is the legal manufacturer's determination, but it shapes contract manufacturing purchases everywhere: documentation depth, inspection exposure, and which CMs have worked at your class before.
Device history recordDHR
The per-lot production record: the evidence that this batch was built to the device master record, with its materials, processes, tests, and release signatures traceable. It is what a recall investigation reads first; the contract manufacturer largely creates it, and its completeness at release is a legitimate acceptance criterion because, regulatorily speaking, a device without its record is not finished.
Device master recordDMR
The complete recipe for building the device: specifications, drawings, process instructions, acceptance criteria, labeling, and packaging requirements, compiled and controlled. It is the document a contract manufacturer builds from; change control protects its revision state, and disputes about what the CM was supposed to do are settled by what the DMR said at the revision the order named.
Ethylene oxide sterilizationEO
The gas sterilization process that dominates for products heat and radiation would damage, run in validated cycles of conditioning, exposure, and aeration under its own international standard, to a sterility assurance level of one in a million. Its trade-offs are cycle time, aeration, and residuals testing; its alternatives are radiation and steam; and choosing among them is a materials-and-logistics decision made early, because the choice is validated in.
Legal manufacturer
The company whose name the device carries and who answers to regulators for it: registration, listing, filings, labeling, complaints, and reporting, regardless of who physically built the product. Contract manufacturing moves production, not accountability, and the entire architecture of this sector, quality agreements, audits, document trios, exists to let the legal manufacturer prove control over work done in someone else's building.
Lot traceability
The thread connecting a finished device backward through its device history record to materials, processes, equipment, and operators, and forward through distribution when something must be found. Traceability depth is specified, not assumed; it is what makes a recall a bounded event instead of a general one, and asking a CM to demonstrate a mock trace is a fair and common audit exercise.
Medical device fileMDF
ISO 13485's umbrella record, the compiled documentation demonstrating conformity for each device type, and, since the harmonized QMSR incorporated the standard, the vocabulary that formally replaced the American trio of DHF, DMR, and DHR in the regulation's text. The requirements crossed over intact, legacy file structures remain acceptable where equivalence is documented, and a contract manufacturer fluent in both vocabularies is simply one that reads the regulation and works the floor.
Nonconformance reportNCR
The documented capture of a product or process that failed to meet requirements, with its disposition, use as is, rework, or scrap, decided by defined authority. In this sector, dispositions have regulatory weight; use-as-is on a medical device is an engineering decision with a signature, and the quality agreement states which dispositions the legal manufacturer must approve rather than merely hear about.
Notified body
The independent conformity-assessment organizations of the European system, designated to audit quality systems and review technical documentation under the EU device regulations, are the same institutional species readers of this platform's pressure vessels page met under the pressure equipment directive. For a buyer, relevance comes down to scheduling and scope: notified-body audits and certificate cycles are real constraints on European market plans.
Process validation
The documented proof that a process reliably produces conforming output, required wherever output cannot be fully verified by inspection, sterilization, sealing, molding, welding, and run as the familiar trio: installation qualification, the equipment is installed right; operational qualification, it performs across its operating window; performance qualification, it makes good product under production conditions. Its protocols and reports are deliverables with owners, and its revalidation triggers, moved equipment above all, are the sector's portability tax.
Quality agreement
The contract's contract: the document, distinct from the supply agreement, that assigns every quality and regulatory responsibility by name, documents and records, change notification, audits, complaint support, dispositions, validation ownership, and regulator communication. Regulators expect one to exist, auditors read it first, and a carefully written quality agreement has prevented most of the disputes this sector is capable of.
Risk management file
The living record of the device's risk analysis under the international risk management standard: hazards identified, risks estimated and controlled, and residual risk judged acceptable, maintained from design through post-market experience. The quality system standard makes the risk linkage explicit throughout, so production decisions, deviations, and changes are expected to consult it, and the quality agreement names the file's owner, normally the legal manufacturer.
Sterile barrier packaging
The packaging system that keeps a sterilized device sterile until use, pouches, trays, and seals, is governed by its own standard and validated like any critical process, because a perfect device in a failed pouch is a nonconforming product. Seal validation, integrity testing, and shelf-life evidence are part of the product's file, and packaging changes ride change control exactly as device changes do.
Sterility assurance levelSAL
The statistical definition of sterile the industry runs on: a validated probability of no more than one viable organism per million units, the target every sterilization validation demonstrates. It reframes sterility as an engineering outcome rather than an inspection result; no one tests sterility into product, which is exactly why sterilization is the canonical validated process and why its paperwork is treated as part of the device.
Supplier controls and audits
The machinery by which a legal manufacturer proves control over its contract manufacturers and their suppliers: qualification, approved supplier lists, performance monitoring, and audits with defined frequency and access. Audit rights live in the quality agreement; regulators may inspect the CM directly, and a buyer's own audit, done well, is less a policing exercise than the fastest education available in how the partner actually runs.
Unique device identificationUDI
The regulatory identification system that puts a standardized identifier on devices and their packaging and registers device information in the public database, so a product in the field can be tied to its maker, model, and lot. Labeling and marking to the UDI rules is production work that frequently lands on the contract manufacturer, so the responsibility, and the label-verification step that proves it, belongs in the quality agreement.
Validation master plan
The document that maps everything requiring validation for a product or line: processes, equipment, software, packaging, sterilization, with approach, acceptance criteria, and owners. For a buyer, it is the estimate's skeleton and the schedule's truth: reviewing a CM's validation master plan for your program shows what the first-time costs really include and which line items are yours.